Technical Customer Care Executive

Skyline Tech Intelligence Global Pvt. Ltd. — DLF Corporate Greens, Sector 74A, Gurgaon

About the role

Handle inbound and outbound technical support, manage tickets, escalations and resolution documentation, maintain SLA compliance and bridge technical teams with end users.

Required skills

Technical Communication, CRM Tools, Ticket Management, Documentation

What to expect

Structured 6-stage hiring: shortlisting within 5–7 working days, an in-person technical/practical round and a management interview at our Gurgaon office, with offer letters within 72 hours of selection. All roles are full-time, on-roll and 100% in-office (Mon–Sat, 10:00 AM – 7:00 PM). Nearest metro: Sector 55–56 (Yellow Line).